Last updated: 11 October 2026
These terms apply to product enquiries and order requests made through the Meehygiene website or our customer-service channels. By placing an order request, you agree to the terms below, subject to applicable consumer-protection law.
Order requests and confirmation
An order request is not confirmed until Meehygiene confirms product availability, the product price, delivery charges, delivery details, and receipt of the required payment. Product listings or an order message alone do not guarantee stock or reserve items.
Payment
Payment in full is required before an order is confirmed and processed. If a technical or payment-processing issue means we do not receive or verify the payment, we cannot confirm or dispatch the order until the amount is received and verified. Please contact us if you believe a payment was deducted but we have not confirmed it.
Delivery charges and delivery time
Delivery charges are separate from the product price and will be communicated before payment. Delivery timing may vary depending on order quantity, delivery location, and stock availability. We will share an estimate when confirming your order; the estimate may change if these factors change.
Cancellation
You may request cancellation within the first 24 hours after placing your order by contacting us at contact@meehygiene.com or WhatsApp with your order details. Requests made after that period may not be accepted once processing or dispatch has begun. Any cancellation or refund remains subject to applicable law.
Returns and refunds
Because wipes are personal-care and hygiene products, we do not accept returns or refunds for change of mind once an order has been delivered. This policy does not limit any remedy required by applicable law, including where goods are defective, deficient, spurious, materially different from their description, or delivered late. Please contact us promptly if there is a problem so we can review it and explain the available remedy.
Nothing in these terms takes away consumer rights under applicable law. The Consumer Protection (E-Commerce) Rules, 2020 describe circumstances in which a seller may not refuse to take back goods or refund consideration; see the official rules published by India’s Department of Consumer Affairs.
Product information and use
Product details and images are provided to help you understand the products and may not capture every packaging variation. Read and follow the instructions and warnings on the product packaging. Contact us before ordering if you need clarification about a product.
Contact
For order questions, email contact@meehygiene.com or call +91 93110 93573.